ArrowSphere Assistant increases channel partner performance and efficiency to help drive cloud business growth
Arrow Electronics, a global technology provider, today introduced an early release of ArrowSphere Assistant, an AI-powered cloud business support device designed to identify new opportunities, increase efficiency and unlock new revenue potential for channel partners managing their cloud business through ArrowSphere Cloud.
Powered by Microsoft Azure AI, ArrowSphere Assistant simplifies workflows, enabling channel partners to make informed decisions faster, act sooner, and deliver better cloud service delivery to their customers. With just a few interactions, users can detect and evaluate the most important areas to focus on in their daily interactions with the cloud. ArrowSphere Assistant helps you generate detailed reports, gain insights, create results-based communications, and turn untapped business insights into new business opportunities and recover hours of work.
“We are providing a tool that can redefine how our channel partners understand and manage their own and their customers' cloud businesses,” said Eric Gourmelen, vice president and CTO of ArrowSphere at Arrow. “ArrowSphere Assistant leverages the power of generative AI technology combined with valuable business data from ArrowSphere Cloud to deliver superior responses to channel partner requests.”
ArrowSphere Assistant provides channel partners with deeper data and graphical support in numerous areas, making cloud management faster, more informed and more efficient, at scale. In particular, the following characteristics are highlighted:
- Business Operations – You can identify new business opportunities by viewing daily activity updates, with guided points of interest to further focus on and gain additional cloud efficiencies.
- Security Operations – Combined with the ArrowSphere Cloud security dashboard, ArrowSphere Assistant can provide security insights, including recovery recommendations, in minutes.
- Financial Operations – Consolidation of consumption data, disaggregation of billing counts and visualization of calculation indications. ArrowSphere Assistant helps analyze current subscription terms and any discrepancies to produce a clear revenue forecast and new attractive pricing recommendations if needed.
Arrow worked closely with Microsoft to scale the tool's core technology at scale to address channel partners' toughest business challenges. Early evidence indicates that ArrowSphere Assistant will have a major impact on partner performance and profitability.
“Arrow continues to be a leader in distribution by creating innovative solutions to enable its partners to achieve business excellence and customer success,” said Nicole Dezen, Chief Partner Officer and CVP of Microsoft. “The ArrowSphere Cloud AI assistant is a first for those who manage cloud services and allows you to achieve great efficiencies and profitability in minutes instead of weeks or months.”
Paul Edwards, director of software channels and ecosystems at global market intelligence at IDC, said: "It's great to have such a tool offered on a distribution platform, and the capabilities on offer are impressive. With ArrowSphere Assistant, channel partners should be able to recognize operational performance gains and potentially create more business opportunities."
Access to ArrowSphere Assistant is available to ArrowSphere Cloud users upon request. More information is available at this link.
