The system integrator offers cloud applications that reduce complexity, increase security and productivity, also preparing chats and online meetings
Computer Center, a consultancy company specializing in IT products, services and solutions for companies, continues to support companies in the development of new smart working strategies, enabling innovative and more effective ways of working with Microsoft Teams: the Microsoft 365 work hub.
Strengthened by a long-standing collaboration with Microsoft, Centro Computer has acquired strong expertise over the years on the entire platform of solutions offered by the Redmond company, the undisputed leader on the market. The system integrator has always promoted and implemented Microsoft Office applications, and starting from 2010, began to specialize in the field of Unified Communications, testing the first software solutions which have now been integrated into Microsoft Teams. In 2016, Centro Computer became Microsoft Cloud Solution Provider, continuing with the push of the cloud and Office 365 on customers, a commitment that last year led the company to obtain certification as a Microsoft Gold Cloud Partner.
Microsoft Teams responds perfectly to the modern needs of businesses that require applications capable of creating texts and objects from multiple devices, on different platforms, also bringing together collaborators who work remotely, ensuring productivity wherever you go. Microsoft Teams is a complete online chat and meeting solution that lets you organize audio, video and web conferences, chat with anyone inside and outside your organization. Teams then allows you to collaborate with Office 365 applications, while, integrated into the telephone switchboard, it offers a complete experience for business calls, so that each person can receive and make calls, as they have always done in the past. In Microsoft Teams it is in fact possible to receive and transfer calls to and from landlines and mobile phones in the PSTN (Public Switched Telephone Network) via an SBC (Session Boarder Controller) in the cloud or on-premise systems, activating a gateway between the traditional PBX system and the new Microsoft Teams system, which is completely digital and IP.
"In this period of health emergency where smart working and collaboration have become a priority need" - he underlines Mirco Balboni, Cloud Collaboration & Security Unit Manager of Centro Computer – we have seen the requests related to the training of users and IT department staff increase exponentially. We were the first to enormously reduce direct contact, opting for video conferences and webinars to fully manage all our meetings."
Smart working ensures extraordinary working methodologies to be exploited when needed, a tool that is used today because it is forced, but which may experience a natural increase in the future. Centro Computer constantly operates in smart working to be able to guarantee remote services to customers, ensuring on-site assistance when necessary. At the same time, the system integrator develops multiple communication activities and webinars on Microsoft Office 365 and Teams, which in March alone attracted a large number of participants interested in evaluating the advantages deriving from the activation of Teams in their organization, also adopting Office 365 to transfer email inboxes to the cloud.
“Customers turn to us because we have been investing in Microsoft technologies for years and in Italy there are not many system integrators who can boast our expertise,” he states. Roberto Vicenzi, Vice President of Computer Center -, we have a consolidated project and training format, which others are unlikely to be able to offer, a winning model that allows us to grow year-on-year by 20% in turnover on Office 365 applications" -. There are many advantages that we have obtained first and then our customers, thanks to the integration of Microsoft Teams with the PBX switchboard. I believe that over the years, traditional switchboards will become just a memory, because we will all switch to using virtual servers. The smartphone will become our PC which by exploiting the functions of Microsoft Teams and the most suitable wireless audio device, will meet the needs of each user.”
Centro Computer has provided specialization for two thirds of its system engineers on Office 365, organizing a dedicated consultancy service with the Team & Productivity Advisory, which is available to companies to outline the Microsoft 365 offers best suited to the needs of the individual company. A qualified Help Desk is also provided to immediately assist users with MSP (Managed Service Provider) monitoring services on PCs, Servers and Networking active 7x24.
