MobileIron is the only vendor for unified endpoint management to have obtained, for the third consecutive year, the Service Capability & Performance Standards certification
MobileIron (NASDAQ:MOBL), the mobile-centric security platform for the Everywhere Enterprise, announced that it has achieved the prestigious SCP (Service Capability & Performance Standards) certification for the third consecutive year. The SCP standards define service excellence benchmarks at an international level, establishing the best methodologies, quantifying performance levels and establishing a reference model for the continuous improvement of performance related to technology assistance services.
“It is an honor to receive this important certification for the third consecutive year,” he said Simon Biddiscombe, CEO of MobileIron. “At MobileIron, we primarily focus on market-leading innovations and full customer satisfaction. This certification is further evidence of our commitment to providing excellent customer service and support. As the number of businesses adopting smart working and BYOD strategies grows significantly, we look forward to helping customers protect their data on mobile devices used in the new perimeter-free enterprise, Everywhere Enterprise, ensuring a secure and seamlessly."
With MobileIron, organizations can gain complete control of company data while offering an extremely intuitive user experience, greater security and increased productivity of their employees. MobileIron's 'Zero Trust' security approach provides the visibility and IT controls needed to protect, manage and monitor the devices, users, applications and networks used to access company data, giving employees the ability to work from any place.
“MobileIron continues to demonstrate an exceptional commitment to customer satisfaction,” he said Greg Coleman, Vice Presidente of Strategic Programs for Service Strategies di MobileIron. “This third certification further confirms that MobileIron is increasingly focused on meeting the needs of its customers, helping them maximize their security investments.”
“We work tirelessly to provide world-class customer support,” he said Vishal Chauhan, VP of Worldwide Technical Support di MobileIron. “We have introduced continuous improvements to efficiently resolve technical support requests and optimize the customer retention process.” We also quickly took action to meet the security needs of a global phenomenon that has turned to remote working, ensuring the same level of always-on service that our customers expect even during the COVID-19 pandemic." We are proud that our efforts have once again been recognized by this new certification.”
