Thanks to the collaboration with the partner Saidea, you implemented cloud security solutions and managed detection and response services provided by the vendor
ESET, a global European leader in the cybersecurity market, in collaboration with its partner Saidea, has supported Segata S.p.A, a Trentino cured meats manufacturing company, in the implementation of IT security solutions in the cloud supported by the ESET Managed Detection & Response Ultimate service.
Segata is one of the most dynamic economic realities in the cured meats sector, born in 1956, when Fausto Segata opened a butcher's shop in Sopramonte, a hamlet of Trento. Over the years, the business developed to become a production plant. Today the company is led by the second Segata generation. The founder's 4 sons, following the family tradition, produce cured meats that reflect the typical flavors and territory of Trentino Alto Adige, thanks to the use of the best raw materials, respecting animal welfare and the environment. The company is structured into 2 divisions, cured meat factory and HO.RE.CA.
The expansion of company activities over time and the need to have a security service that was complete and that allowed simple endpoint protection to be combined with XDR technology and a managed security service, led Segata to identify ESET as the reference vendor for the protection of company devices. In particular, the greatest criticality that the customer had to face was the need to have support during the monitoring of the infrastructure and a possible timely intervention for incident management, if the need arose.
Given the presence of a numerically small IT department, Segata encountered delays in the management of alerts with a consequent increase in the risk of being hit by any cyber attacks, especially in the most critical moments (such as weekends or company closing days) in which the company appeared to be more vulnerable from a security point of view. Last but not least, the need to identify a security product that was available in the cloud and which, therefore, allowed simplified management of the update process.
Following a careful software selection and thanks to the support provided by the reference partner Saidea, Segata identified ESET as the vendor capable of fully responding to its security needs, through the presence of solutions available in the cloud. In particular, the company has implemented ESET technology through the solution ESET PROTECT Enterprise, supported by the security service ESET Managed Detection & Response Ultimate.
The ESET Managed Detection & Response Ultimate service is characterized by the support, by the vendor, of a team of cybersecurity specialists capable of monitoring the entire company network 24 hours a day; the team analyzes any alerts issued by the ESET INSPECT solution - the XDR, eXtended Detection and Response component - to identify certain critical situations, act if the need arises and bring the entire company network back to a safe state. All this by interacting directly and in Italian with the partner and the customer, thanks to the presence of the dedicated team at the vendor's local headquarters.
ESET's security service collaborates with the entire technology park present in ESET PROTECT Enterprise. Among the solutions available, we remember:
The Radicati Market Quadrant only evaluates market leaders, the management platform that provides network visibility and control
ESET Endpoint Security, multi-level protection for computers and smartphones that exploits the potential of the exclusive ESET LiveSense technology
ESET Server Security, real-time protection of data managed through company servers
ESET Liveguard Advanced, the cloud-based proactive defense that uses the power of machine learning and cloud sandboxing technology against zero-day threats
ESET Full Disk Encryption, the encryption solution that allows you to respond to regulatory compliance requests
ESET Inspect, the component XDR (eXtended Detection and Response) which offers prevention against violations, greater visibility of the network and the possibility of implementing remediation activities in the event of an incident.
To further raise the level of corporate security, Segata has also adopted the solution internally ESET Cloud Office Security, which guarantees complete protection for collaboration apps such as Microsoft365 and Google Workspace.
With the implementation of the ESET Managed Detection & Response Ultimate security service, Segata has found greater efficiency in endpoint management, through the timely and systematic distribution of updates. This also resulted in a reduction in the risk of poor service and a possible negative impact on company processes and customers, reducing the probability of suffering damage to one's image as well as economic damage. Furthermore, the team present in the ESET SOC, thanks to the continuous interaction in Italian with the IT team of the partner and the customer, has further simplified the management of the company's security aspects: speed of response, rapid interpretation of cases and a complete and panoramic control of the company infrastructure are the key points that characterize the approach to security. Finally, the choice to also adopt the ESET Cloud Office Security solution for the protection of collaboration tools made it possible to respond even more completely to Segata's needs by inserting high-level anti-spam, anti-malware and anti-phishing solutions into the company infrastructure, easily manageable from the cloud console.
“Speed of response, rapid interpretation of cases and complete and panoramic control of the company infrastructure are the key points that characterize the daily approach resulting from the use of ESET Managed Detection & Response Ultimate services -, he explains Nicolò Segata, IT Manager of Segata S.p.A. – Segata has identified ESET as the vendor, based in the European Union, capable of responding positively to its security needs, through the presence of solutions available in the cloud".
"Companies of all sizes are facing an increasingly complex IT scenario, in which the risk of cyber attacks on their data has become a constant. We are pleased that Segata S.p.A, supported step by step by its reference partner Saidea, has fully understood the importance of relying on a combination of technologies and security services that further improve the protection of company systems, and that the choice has fallen on the solutions and services provided by ESET" is the comment of Fabio Buccigrossi, Country Manager of ESET Italy.
Saidea, Platinum Partner of ESET, is an outsourced management company for corporate information systems, founded in 2001 from a natural predisposition in the Trentino cooperation sector. It offers outsourcing, software development and consulting services.
"Passion, knowledge and desire to do things, combined with a streamlined organizational structure, allow us to develop effective strategies to intercept needs, find solutions and build better systems together for our customers. A competent and close-knit team adds value to all projects because it supports and amplifies the capabilities of the individual, creating synergies between different professional figures. In this sense, our collaboration with ESET, which has proven to be a solid and reliable partner in protection from cyber threats, allows us to offer high-level security solutions. Security it is the basis of all our services, and also thanks to ESET, we guarantee peace of mind and protection to our customers, thus ensuring a peaceful future for companies.” he adds William Nicolussi, CEO & Founder Saidea.
