Customer ratings on SaaS backup, file recovery, DRaaS, cloud migration and database backup reward ease of use, installation, ease of management and willingness to recommend the solution
HYCU, Inc., leader in the segment of data protection solutions as a service and one of the fastest growing companies, announces that HYCU R-Cloud has been awarded as a leading solution by G2, the world's largest and most trusted software marketplace, in five Summer 2024 reports, including Grid® Report for SaaS Backup, Grid® Report for File Recovery, Grid® Report for Disaster Recovery as a Service (DRaaS), Grid® Report for Server Backup, and Grid® Report for Database Backup, and was featured in over sixty other reports including backup, migration, recovery, and data protection.
This recognition is based on the responses of actual users for each of the questions relating to the Grid and Index reports present in the review form dedicated to G2.
"We pride ourselves on unparalleled customer service and satisfaction," said Simon Taylor, founder and CEO of HYCU, Inc. "With a consistent NPS rating score of over 90 for the past four years, being recognized by G2 and our customers in so many reports and categories is an exceptional achievement. This is a reflection of what our engineers have accomplished over time and how our support and service teams work with each individual customer to meet their most complex on-premise data protection challenges. multicloud and SaaS. Thanks to G2, our customers and partners who reward us with great praise."
The structure and reports of the Index are based on the evaluations of industry professionals. HYCU received 10 or more reviews and five responses for each of the relationship questions to qualify for inclusion in the Results Index.
“While there are more than 150,000 different software products and services on the G2 marketplace, only the best products and services are honored each quarter based on category, company size, geography and report type,” said Sara Rossio, G2 Chief Product Officer. "These reports serve as valuable, personalized lists for shoppers as they research their purchasing journey. We congratulate vendors who have earned the coveted spot in a G2 report with insights gained from real customer feedback."
HYCU provides backup and recovery for the largest number of IaaS, DBaaS, PaaS and SaaS services in the industry. With HYCU R-Cloud, the world's first low-code development platform for data protection that enables SaaS companies and service providers to provide native backup and recovery for applications efficiently and quickly, HYCU delivers consistent, unified enterprise data backup and recovery for thousands of global customers and partners. HYCU R-Cloud has been recognized as the benchmark for SaaS data backup and protection for its ease of use and integration for both end users and SaaS providers. HYCU R-Graph, a component of HYCU R-Cloud, is the first visualization tool designed to help visualize an organization's entire data estate, including on-premises, cloud and SaaS data. With an industry-leading NPS score of 91, HYCU's success and customer support continues to lead the way in helping customers and partners exceed their critical business goals for enterprise-class data protection.
“All of us at HYCU are excited about what our customers and partners continue to tell us and share in the G2 marketplace,” said Zara Audiello, Country Manager for HYCU in Italy. We are the data protection vendor of choice for enterprises that need consistent, unified backup and recovery across on-premises IT environments, multiclouds and SaaS applications.” This is another milestone for HYCU and confirms that the company's vision and execution are making a significant difference."
For further information on what users say about HYCU or to provide your review of HYCU, consult the page HYCU review su G2.
