The system integrator has in place new, highly specialized teams to reduce the inefficiencies associated with internal processes and meet the new challenges in the market.
Computer Center, A consulting company specializing in products, services and solutions for enterprises, today announced a number of important organizational changes, initiated in recent months and now become fully operational. In an effort to improve business management dynamics and to give tangible answers to current market needs and its clients, Computer Center in fact presents a new structure, with a more specific breakdown of tasks and the creation of a new division dedicated to requests for help desk.
The first major change involved the commercial division, whose new manager is more than a year Guerrino Manni that, thanks to the inclusion of four technically qualified senior resources, driving new sales areas to specialized value to increase software services and sales volume of the solutions to the value of Computer Center. Today Manni, as a Sales Engineer Manager & Specialist Sales, is supported, in the various commercial offices, by presales specialists and experts in hardware and software products, Networking & Infrastructure Security, Data Protection & Mobility, Cloud & Unified Communication solutions. The strength of the team is based on the excellent skills and many years of experience gained by each technical-commercial component in the ICT sector, which ensures that it can provide technical support in line with the results expected by the company.
The second organizational change is instead linked to the reorganization of the technical team so-called value and which were constantly higher investments in terms of training and update of the resources of the system integrator. We speak of the five teams, coordinated and enhanced by Giorgia Battaglia as Head of Technical Team and which in turn functionally always returns to Roberta Pareschi, Their role is confirmed Software Services Manager & Information System. The technical teams have the task of supporting at a transversal level, all customer requests related to the technologies of the main vendors in partnership with Centro Computer such as HPE and Lenovo, as well as for solutions connected to the cloud and software defined data centers and on the entire portfolio of data protection & networking products and services provided.
In addition, the coordinate direction from Pareschi sees the creation of a new team dedicated to meeting the needs of Help Desk, Which is assigned to Pierluigi Cantoni, Whose job is to coordinate the growth projects related to services for IT support to customers, always present in the Computer Center, but become particularly important with the continued increase in sales of cloud solutions and how Managed Service Providers.
"The need for an internal reorganization stems from the desire to operate on the market in an ever more efficient, dynamic and in step with the changing needs and trends dictated by the Digital Transformation - states Roberto Vicenzi, Vice President of Computer Center - Thanks to these changes, which are part of our strategy Vision 2020, we can indeed work synergistically to better meet the needs of our customers who rely on us as consultants to assist them in the evaluation, selection and implementation of solutions and accessories more and more innovative. "
The distinction between commercial experts of advance than the technical team involved to solve every challenges connected to a solution or a service that has already been implemented, allowing to Computer Center to anticipate the new contracts, while ensuring business continuity to customers who require technological and infrastructural support, acting as a single point of contact and solving the problems in the shortest possible time.
"The technical and commercial team, along with purely technical team, are the heart of the business and the key strengths of the company - said Vicenzi. Due to their continued commitment, in fact, you can enhance the solution at the customer, transferring to the potential of the products offered and, along with them, the passion of professionals for innovation and a strong commitment to best meet the demands and reach the objectives jointly established. "
