The Tuscan company has been meeting the consulting and system integration needs of customers for 15 years, with services that enhance and optimize the assets of corporate telcos
HiSolution, an Italian competence center that works alongside companies to accelerate their ICT processes and optimize both economic values and performance, continues to develop and aims to reach 3.6 million euros in turnover in 2020, with a growth of 30 % compared to the previous year.
The company is based in Vecchiano, in the province of Pisa and has been successfully operating for 15 years to support medium and large companies in any sector, with services that allow you to manage the telecommunications, networking, data center and security areas. guaranteeing them an accurate consulting service and designing the best solutions tailored to specific needs in compliance with ICT trends, i.e. stability, speed, simplicity and cost-effectiveness.
Born from the will of the two founding partners, Luca Coturri (who has held the position of CEO of the company since 2013) and Antonio De Luca (today CEO of Habble), to do something unique and differentiating, the company takes its first steps in the telco field in 2005, creating a new offer to help customers save and optimize their ICT costs. In 2009, the company acquired IGS Connect to also integrate connectivity and VoIP services, thus completing the offer in the telecommunications sector. In the same year the Habble project was born for the development of a software for the control of traffic and Telco costs of customers.
HiSolution proposes itself with two different souls that correspond to as many divisions of the company: that Technology, in which the management continues to invest and which, recently, led to a framework agreement with two of the largest telephone carriers in Italy (Fastweb and Wind), and that Consulting, to offer customers governance, transparency and cost reduction in the telco and IT fields. The latter arises from the common need of many companies that require an expert with technical skills to act as a guide in both technological and contractual choices. In fact, the Consulting division of HiSolution supports companies from the Negotiation phase with the analysis of the needs to identify the best solution on the market, to continue with the Management activities that ensure the experience to manage all the day-by activities. -day, and conclude with Control and Governance that allow you to improve the cost forecast and performance.
“In 2020, over 80 projects in the technology field were activated, to which the initiatives relating to new clients of consulting services and those already consolidated are added. The total leads to a customer base of over 300 companies, which is constantly growing. We support customers from the Assessment phase, analyzing all the company's Telco & IT interdependencies to identify extra costs, malfunctions and / or unused services, and then also operate during the management of new contracts with carriers. In summary, we support customers with outsourcing formulas that allow companies to reduce costs by 32% compared to the previous management ", underlines Luca Coturri, CEO of HiSolution.
This positive trend drives HiSolution to the continuous acquisition of recognized certifications and to the search for new highly specialized experts. For this reason, the company in the last two years has invested heavily in new technologies, ERP systems, CRM, automation software, certifications and new internal skills, as well as in the development of its offer to ensure customers a range of market-leading solutions. To meet the growing demands, the company is planning an important hiring plan in the months to come. The areas in which HiSolution operates with a recognized and consolidated experience are:
Telco, with a certified team specialized in the design of complex infrastructures based on the real needs of the customer and integrated into company systems. HiSolution supports the customer from design, implementation to support, with turnkey solutions;
Security, with next-gen security solutions that share intelligence data in real time for synchronized and reliable security;
Networking, designing the network and wi-fi infrastructure at all levels of complexity with the best technologies and based on real business needs;
Data Center supporting companies in the complex choice of investment in data centers in co-location or in facility, supporting them in every phase of the design.
HiSolution boasts among its customers companies of the caliber of Mediaset, Miroglio Group and Giovanni Rana, is certified on the main leading technologies such as Gigaset, KalliopePBX (of which it is the first partner in Italy), Snom (of which it is Gold Partner 2020), Microsoft, Ruckus, Sophos and Cisco, to name only the best known.
The company provides a centralized Help Desk & NOC service for ongoing support H24-7 / 7 for the resolution of all problems related to the equipment and services provided to the customer. Thanks to an advanced ticketing system for the personalized management of problems, the HiSolution experts manage the various reports with on-site or remote interventions, operating as a Single Point of Contact in a proactive and effective way.
"In 2020, despite the objective difficulties imposed by the Covid-19 pandemic, we managed to stay in line with the set goals and we expect to close the year with further growth in turnover. The health emergency highlighted our flexibility and extraordinary determination. We have been quick in enabling customers to operate remotely by integrating existing systems with new technologies and thanks to our professional services we help them manage, optimize and enhance their ICT department on a daily basis "- concludes Coturri.
As part of the growth of the business and organization, HiSolution has also decided to focus on media relations by entrusting the press office activities to the Grandangolo Communications agency in Milan, which has been supporting the communication of companies specialized in the ICT sector for over 30 years.
