The mix of technology and consultancy offered by the Pisa-based company has allowed the important group to finalize new agreements with a 30% cost saving
HiSolution, an Italian competence center that works alongside companies to accelerate their ICT processes and optimize both economic values and performance, has supported Manpower Group, a leader in the sector of integrated solutions for matching job supply and demand and career development, in the process of renegotiating the contracts relating to mobile telephony for the entire Manpower Italia group.
Founded in the United States in 1948, Manpower Group today has a global network of 2,800 offices in 80 countries. It has been present in Italy since 1994 and operates throughout the entire territory in the human resources and recruiting field.
The collaboration between the two companies was born in March 2021 from Manpower's pressing need to finalize the terms of the mobile telephony tender announced for the following month, given the proximity of the expiration of the existing contracts. Having found a critical issue in the tender preparation times and having heard from common customers about the tender renegotiation services offered by HiSolution, Manpower wanted to delve deeper into the topic in an initial meeting.
Thanks to the prompt response and the solution proposed by the HiSolution consultants, the two companies immediately began to work in strong synergy on the project to define the requirements requested of the tender participants, already partly started by Manpower.
This was one of the first areas of application of the Babel platform, the result of the experience gained over many years of activity in the Telco & ICT sector by HiSolution. This platform, entirely designed and created internally, is based on a dedicated algorithm for evaluating offers with the aim of minimizing management times for tenders and invoices. Thanks to Babel and the HiSolution consultants, it was therefore possible to carry out the review and finalization of the project within the expected deadlines.
Furthermore, through the service offered, the classic critical issues that occur once the suppliers have been chosen, in the delivery phase, i.e. when after the contract has been signed, we move on to the procurement of the services themselves, have been mitigated. Through the tools offered by Babel it was possible to guide the negotiation also in this second phase, guaranteeing that the services purchased by the customer were provided on time and on budget and with project management supervision structured by HiSolution.
“We chose HiSolution as a partner for this complex operation both for the speed of reaction to our request and for the speed of processing a tailor-made project with which it responded to the call - he says Barbara Mancini, Head Of Processes Transformation of the Manpower Group for Italy. – The Babel platform that HiSolution presented to us and which was developed specifically to respond to needs similar to ours, convinced us to rely on them to support the ongoing renegotiation".
“With Babel, which is in fact a support platform for our consultancy services, we were able to structure the negotiation and analysis work of the offers in a very short timeframe, allowing the customer to have a clear and immediately visible picture of the offers received. – he explains Riccardo Rossi, Consulting Manager of HiSolution – Babel organizes and simplifies large amounts of data. It is an agile tool that collects all the useful information for correct and simple contract management and allows people to focus on the development of new businesses, providing a complete monitoring tool that not everyone is able to guarantee today."
"We are very satisfied with having entrusted HiSolution for this activity and we are so for various reasons. First of all for the excellent teamwork and collaboration in completing the project with such stringent deadlines. Babel proved to be an excellent solution for having all the documentation to consult and analyze available in a single container. The consultancy and intermediation work carried out by Hisolution in filtering and making intelligible all this material was fundamental in selecting the most suitable offer for us, allowing us to respect the race times and also relieving us of a series of highly time consuming activities - allowing us to respect the competition times and also relieving ourselves of a series of highly time consuming activities. – Furthermore, the fact of having clear ideas on the positioning of the various suppliers and their offers allowed us to guide and close the negotiation, orienting it to our real needs with a significant cost saving of 30%".
“It fills us with pride that we managed to satisfy the needs of Manpower Group, allowing it to complete the tender within the established deadlines and enabling it to lead the negotiations with suppliers in the various phases of the tender, in order to obtain the best possible result”, allowing it to arrive at the tender in compliance with the deadlines and enabling it to lead the negotiations with suppliers in the various stages of the tender.
