For the second consecutive year, Ivanti has obtained recognition for the global vision and execution capacity of IT service management tools
Milan, 20 October 2021 – Ivanti Inc., the automation platform that discovers, manages, protects and supports IT assets from the cloud to the edge, has been named a Leader in the 2021 Gartner® Magic Quadrant™ for IT Service Management for the second consecutive year. The evaluation was based on specific criteria, which analyzed the completeness of Ivanti's vision and execution capacity.
“Ivanti's positioning comes from the adoption of a differentiated product roadmap, our execution capabilities and the strategic acquisitions made to strengthen the platform over the last year,” he said Nayaky Nayyar, President e Chief Products Ofterer the Evanty. "Through the Ivanti Neurons platform, we are uniquely positioned to develop a proactive and predictive service management solution, with a contextual employee experience and improved business outcomes. Our solution provides IT departments with automated bots for timely resolution of issues, even before employees are aware of them, while also offering a personalized employee experience."
Ivanti Neurons for ITSM is one of the most flexible and comprehensive cloud-optimized ITSM solutions available today. Customers can automate workflows and eliminate costly manual processes, making their business more efficient, compliant and secure. Whether you are looking for an IT help desk/ticket support solution or want to support more advanced ITIL service management processes, Ivanti Neurons for ITSM is easily scalable and adaptable to meet specific business needs.
Gartenr Magic Quadrant reports are the result of rigorous research based on specific market data, offering a wide-ranging view of the relative positions of vendors in markets where growth is high and supplier differentiation is evident. Vendors are classified into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research allows us to obtain market analyzes in line with the specific needs in terms of business and technology of companies.
The full Gartner Magic Quadrant report is available at this Link.
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