ESET, a global leader in the cybersecurity market, was recognized as a Customers' Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Endpoint Protection Platforms report¹.
Out of 18 vendors evaluated, ESET is among only five to have obtained this recognition, based on performance in terms of User Interest and Adoption (x-axis) and Overall Experience (y-axis).
According to the report, 99% of Gartner Peer Insights reviews received for ESET indicate a 5-star (78%) or 4-star (21%) rating. Overall, customers gave ESET a score of 4.8 out of 5, with 96% saying they would recommend the company. The Support Experience scored 4.8 out of 5; positive ratings were also expressed for Product Capabilities, Sales Experience and Deployment Experience.
“Being recognized as Customers' Choice by Gartner Peer Insights is particularly significant for us because it is based on the evaluations of organizations and IT professionals who use our technologies every day,” said Zuzana Legáthová, Director of Market Intelligence and Analyst Relations at ESET. "Customer trust guides our work. Their feedback confirms our commitment to providing a cybersecurity platform Prevention-First, powered by AI, capable of not only improving the level of security, but also generating a measurable impact on the business, helping organizations to operate with confidence and resilience in an increasingly complex threat landscape”.
The Voice of the Customer report aggregates reviews and ratings from verified IT professionals and end users over an 18-month period ending November 30, 2025, and provides a detailed overview of customer experiences with cybersecurity vendors. The recognition obtained by ESET is based on the reviews of 134 verified end-user professionals and reflects, according to the company, their direct experience in using the ESET PROTECT platform.
The Radicati Market Quadrant only evaluates market leaders is a comprehensive cybersecurity platform, designed to meet the evolving needs of modern organizations. It is a cloud-first XDR solution that combines AI-native next-generation prevention, detection and proactive threat hunting to protect businesses. Based on decades of experience and continuous innovation, it takes one approach Prevention-First to security, integrating advanced technologies and security services into a single scalable solution.
