The new managed services for applications allow you to improve the internal efficiency of the IT team, allowing them to focus on developing new opportunities to support the business
Arrow Electronics, a global technology provider, has introduced a fully managed service to help customers meet the new challenges of application deployment and backup.
Building on the myriad challenges businesses face today and the additional responsibilities they must assume to protect their data across the many applications they use, Arrow will officially provide Citrix ADC (Application Delivery Controller) and Microsoft 365 cloud backup as fully managed services to facilitate optimal application compliance, updating, configuration and backup. The Microsoft 365 service will be available through ArrowSphere, Arrow's global multi-tier cloud management platform.
“Managed application services allow customers to improve internal efficiency, increase customer satisfaction and free internal teams from managing technical issues when installing cloud applications, allowing them to focus on new opportunities,” he highlighted Cedric Doignie, Vice President Business Trasformation & Services di Arrow Enterprise Computing Solutions Business in EMEA.
Citrix ADC is a complete application delivery and load balancing solution that provides businesses with an excellent user experience anywhere, on any device. The number of options to choose from and how to implement Citrix ADC can be complex, and without the right technical support, some customers are unable to use it to its full potential.
“Citrix recognizes Arrow's significant investment in channel partners to provide additional services and solutions that enable customers to improve performance,” said Ethan Fitzsimons, Managing Director, Head of Distribution & Channel Sales per Citrix Worldwide Channel Sales. “These services enable channel partners to provide an application management, maintenance, review and update process throughout the customer lifecycle in the cloud, so organizations can continue to exceed business objectives while data is safe and secure.”
Arrow has developed a Citrix ADC managed service to help customers address new challenges and get the most out of their Citrix ADC solution. With the ability to deploy a secure virtual appliance into a customer's environment that provides a fully managed Citrix ADC, new applications can be installed quickly and vulnerabilities are proactively monitored, automatically making preventative changes and reporting any issues.
Likewise, cloud backup for Microsoft 365 will provide a fully managed back-up-as-a-service solution to ensure peace of mind that all your data is protected.
Cloud Backup for Microsoft 365 allows customers to back up key contents of their storage infrastructures, which can be easily restored through the self-service portal. Installation is extremely simple through the automated registration process, allowing the customer to log in, connect to their office and start protecting their data in just a few simple steps. Cloud backup also includes options for end users to self-restore their emails from backup, providing a streamlined experience when needing to access content that has been deleted.
