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  • Ivanti is a Leader in Forrester's Enterprise Service Management Report

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Ivanti is a Leader in Forrester's Enterprise Service Management Report

by Grandangolo Communications / Monday, 20 December 2021 / Published in Ivanti

Ivanti received maximum scores regarding product 'strategy', 'Roadmap' on innovation and execution

Ivanti Inc., Supplier of the Neurons automation platform that detects, manages, protects and supports IT assets from the cloud to Edge, is a leader in the Q4 2021 The Forrester Wave ™ report: Enterprise Service Management.

The report evaluated 15 suppliers selected on the basis of a complete series of 22 criteria in the categories related to the current offer, strategy and presence on the market. Among the suppliers, Ivanti was one of the five leaders examined. Ivanti has obtained maximum scores in the criteria concerning product 'strategy', 'Roadmap' on innovation and execution as well as in the development of the products and in the services offered.

According to the Forrester Wave report, "Ivanti…. Has expanded its ESM offer with the acquisition of Cherwell. The range of IVANTI NEURLons solutions covers every need, from the management of services to the control and optimization of devices. Ivanti aims to move from the reactive to the proactive support, with predictive features that reduce the frequency of support interactions. Take advantage of these solutions to perform advanced IT support interventions, such as the predictive optimization of the end-user computing (EUC) ".

The report, continues with: "In general, Ivanti provides an increasingly proactive IT management solution, with progress towards new cases of ESM use".

"It is a privilege to be appointed leaders in this recent update of The Forrester Wave ™ report: Enterprise Service Management," he said Nayaky Nayyar, President e Chief Products Ofterer the Evanty. "As indicated by the awarded scores, this recognition derives from the implementation of a forward -looking strategy. We will continue to improve the delivery of services throughout the company to provide our customers with the most flexible and complete solution on the Enterprise Service Management."

The Ivanti Neurons For Enterprise Service Management platform is one of the most complete ESM solutions optimized for the cloud available today. Ivanti Neurons for ITSM/HR/Facilities allows companies to meet their business needs automating and simplifying the most complex work flows, eliminating the expensive manual processes thanks to an intuitive dashboard, simplifying the delivery of services and providing a more consistent experience to collaborators. The Ivanti Neurons platform allows the various teams, such as those of IT, support and human resources, to integrate in real time to provide employees with an effective service, drastically improving operational efficiency throughout the company and guaranteeing the continuity of the business.

The report is available at this link.

Tagged under: Forrester, ivanti

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