In the first Gartner Market Guide on the DEX, Nexthink is awarded the recognition of 'Representative Vendor' and underlines the strong attention of companies to issues related to improving the digital experience of collaborators
Nexthink, leader in digital employee experience management (DEX) software solutions, has been included in the 2022 Gartner® Market Guide dedicated to Digital Employee Experience tools. The report aims to help digital workplace teams understand the available features and navigate among the best tools on the market.
As Gartner comments in the report, “The demand for objective measurement and continuous improvement of the digital employee experience is growing dramatically. The shift to hybrid working, investments in the digital workplace, financial pressures related to inflation, the frequency of software updates and the “Great Resignation” have certainly had an important impact”.
“Before the pandemic, only 49% of technology leaders considered DEX an essential part of their business, but today 96% agree that a best-in-class DEX is a top priority. As such, we believe Gartner's recognition in the Market Guide further underscores this shift,” he commented Alamo Pizzini, Senior Solution Lead Italy of Nexthink. “The way we work has changed and organizations need to help create ideal digital workplaces. To help organizations achieve this, Nexthink is focused on providing the visibility and insight needed to help organizations around the world deliver a more proactive IT approach.”
Nexthink's placement in the Market Guide follows the release of Nexthink Infinity™, which brings together the company's core values in the most advanced analytics, automation and remediation platform for end-user computing. The entirely cloud-based platform offers unprecedented visibility and analytics in any environment, enabling IT teams to be proactive and provide their employees with an always available work environment, anywhere.
"We are enthusiastic about the recognition received from Gartner and to be able to concretely support our customers' strategies in the DEX field with the Infinity platform, both for IT and business-related needs" - concludes Pizzini of Nexthink.
Gartner identifies several distinguishing factors of DEX tools versus complementary technologies that can be considered in an evaluation, including: platform origin, customer base, endpoint diversity, data collection, employee engagement, analytics and hosting, automation library and workflow engine, integrations, services and partnerships. Nexthink satisfies all the factors mentioned and is an excellence, as confirmed by the recognition obtained by The Forrester Wave™ for End-User Experience Management.
In addition to Nexthink's recognition in Gartner's Market Guide for DEX Tools, the company was awarded an overall rating of 4.6 out of 5, in July 2021, based on 128 reviews in 2021 Gartner® Peer Insights™ Voice of the Customer Report.
Read more about the recognition obtained by Nexthink consult the link.
