The DEX Management certification, available in five modules, will teach IT strategies that will help teams achieve better business outcomes and digital transformation
Milan – 26 April 2023 – Nexthink, a leader in digital employee experience (DEX) management software solutions, has launched its new DEX Management certification program, aimed at providing IT, end-user computing (EUC) and digital workplace teams with the tools needed to successfully implement DEX strategies.
The first five modules include:
- Basic setup on Digital Employee Experience (DEX)
- XLA strategy and employee engagement planning
- Create a tailor-made IT experience
- The DEX Ops team
- Implementation of DEX in Enterprise companies
The company plans to continue updating the certification program, available in English, as strategies and technologies evolve, adding modules to enable a continuous learning program.
"The user-centric element has always been absent in the development of IT strategies, for as long as I can remember. The 'old guard' managers tried to attribute responsibility for bad actions to the tools adopted and not to the person, but today this is not always the case" he commented Geoffrey Wright, Global Solution Owner – Digital Experience di Mondelēz International – "For me, Nexthink has proven to be an excellent partner in the journey that has been undertaken towards a better understanding of our users' experience, helping us to define the pieces of the digital puzzle that ensure well-being for the people I work with. The next objective will be to ensure that everyone can benefit from these advantages without the Digital Experience program being set aside. Nexthink, as an industry leader, has developed the DEX Management certification for all those who operate in this context, whether they are experts or not, and it will be indispensable for companies that they are trying to evolve their DEX projects internally.”
“For teams to keep up with technology and the growing needs of companies and employees, continuous training is necessary” – he said Donatella Derosa Enterprise Account Manager Italy at Nexthink – “We are happy to have integrated this certification program within the DEX Hub, a resource we have created to support not only our customers, but also anyone who wants to bring this level of innovation, IT efficiency and change into their business environment.”
For more information on the DEX Management certification program and to start with the first module, consult: http://dex.nexthink.com/dex-management-certification.
