The vendor also earned Overall Customers' Choice and Customers' Choice honors for the EMEA region
ESET, a global European leader in the cybersecurity market, was recognized as Customers' Choice in the Gartner Peer Insights Voice of the Customer for Endpoint Protection Platforms 2023 report, for the ESET PROTECT Endpoint Protection Platform (EPP) solution. This recognition certifies that ESET is able to not only fully satisfy, but even exceed the market average in terms of overall experience and user interest in the vendor's solutions and their adoption. According to the report, 97% of Gartner Peer Insights reviews received for ESET indicated a 5 or 4 star rating*.
Customers have left positive reviews, expressing appreciation for the ESET PROTECT solution, product features, purchasing experience, implementation and support. The report summarizes vendor ratings and focuses on colleagues' direct experiences in implementing and managing a solution. According to ESET, the report represents a valuable resource for IT decision-makers looking for the best Endpoint Protection Platform for their organization. 91% of customers said they would recommend* ESET's solution and the vendor also achieved Overall Customers' Choice and Customers' Choice mentions for the EMEA region.
The ESET PROTECT offering has been designed based on the real needs of customers and is continuously developed to respond to the changing security needs of companies. Today's customers benefit from:
- advanced protection and threat detection technologies;
- scalable and supported managed detection and response services;
- automated vulnerability assessment;
- and patch management capabilities.
"This recognition confirms that we are on the right path, reaffirming our commitment to continuously empower and protect customers in their digital businesses. We are immensely grateful for the ongoing customer feedback, which also influences the decision-making process of developing our solutions. We will continue to innovate and strive for excellence to ensure that our customers' cybersecurity needs are met with the utmost precision and care," he said Pavol Balaj, Vice President of Enterprise Segment at ESET.
"It is a result that makes us proud above all because it comes from regular users of our business solutions. We believe that this recognition demonstrates that the business approach we adopt makes our customers satisfied from the moment they start to consider our services, through the contracting and implementation phase, up to daily use", continued Balaj.
Learn more about ESET's awards and recognitions here link.
More details on ESET's findings in the Gartner Peer Insights Voice of the Customer 2023 report are available who.
