The Tuscan company continues to focus on the specializations of its internal professionals and acquires a series of prestigious certifications
HiSolution, Managed Service Provider (MSP) specialized in technological solutions in the VoIP, UCC, networking, security and IT solutions fields, which provides end-to-end services with NOC support to the customer, continues to obtain important certifications on the most requested technological solutions on the market. Added to these are further expertise, thanks to the acquisition of ICT Plus, the company that recently became part of the group.
In particular, in HiSolution's portfolio, the certifications of Sophos, leader in security solutions, and of Kalliope, which ensures an interconnection platform that optimizes communication processes, stand out, two brands historically alongside the Tuscan company and on which HiSolution reconfirms itself as Gold Partner for Sophos and Platinum Partner for Kalliope. Still on the subject of Gold certifications, the partnership with SNOM, a brand of professional VoIP, cordless telephony and conference systems, is confirmed again for this year.
For the networking area, the CN Pilot certifications of Cambium Network and Certified Solution Provider certifications of Ruckus will be validated in 2023.
Also noteworthy is the MS-700 certification of Microsoft Teams, for planning and configuring a Teams environment and the Audiocodes SBC specification for direct routing.
With the recent acquisition of ICT Plus, a system integrator specialized in software solutions for companies, IT infrastructures and networking, HiSolution integrates new certified and qualified specialists into its staff, thus expanding the number of certifications on IT infrastructure, networking and hyperconvergence solutions.
Added to these are certifications of various levels and in the integration phase with the most important vendors globally, we are talking about Cisco for the networking world with a specific focus on Access Points and Switches; Huawei with a specific certification as a Service Partner for networking and storage solutions. Still on the subject of storage, certification as a Dell Gold Partner is being defined, which also extends to the world of servers and backup solutions. For Log Management and data protection, the certification obtained with SGBox is significant.
Syneto, VMware, Nutanix and Datacore are certifications selected to offer hyperconvergence solutions on IT infrastructure.
HiSolution has been successfully active since 2005 and acts as the only point of reference for medium and large-sized companies in any product sector. It offers end-to-end services in the IT, UCC, networking and security fields, capable of satisfying very specific customer needs, guaranteeing accurate consultancy projects in the sales and post-sales phases thanks to the remote and proactive support of its Help Desk department.
The certifications respond to the increasingly marked needs found on the market and allow HiSolution to offer solutions and services supported by very high technical competence in order to be able to count on the best skills to guide customers in the digital transformation processes imposed by the modern economy.
The NOC (already integrated with Help Desk and design services in Telco and IT infrastructures) with its recurring and remotely managed services offers support and assistance on all lines of offer and is made up of specialists who constantly update their certifications and are committed to obtaining new ones.
“The strategic choice to certify our professionals at multiple levels responds to the growing needs for specialization today requested by customers who increasingly require knowing how to use new IT tools on a daily basis, regardless of the corporate function covered – underlines Luca Coturri, CEO of HiSolution. – We have always believed that expertise must be constantly fueled with updates on the most advanced technologies and solutions and we will continue to work in this direction to accompany companies in managing change".
"Certainly one of our strengths is both technical and highly consultative and commercial expertise. The real value lies in knowing how to listen to the customer's needs and operate as only an MSP can do: tailor-made services, Help Desk support available and certifications that position us on the market as experts in the ICT sector" he continues Alessandro Pratesi, CEO of ICT Plus.
HiSolution's core business is to provide managed services delivered with 24-hour remote support and proactive monitoring to always keep the customer's activities under control and intervene in the event of disruptions. Contractual Service Level Agreements (SLAs) and troubleshooting complete the value service.
